Terms & Conditions

Effective Date: August 12, 2026

Welcome to trendivamart.com. These Terms & Conditions govern your access to and use of our website, products, services, and online shopping facilities. By accessing our website or placing an order, you agree to comply with and be legally bound by these Terms & Conditions. Please read them carefully before using our website.

1. Business Information

Website: trendivamart.com
Email: trendivamart939@gmail.com
Phone: 9749166939
Business Address: PASCHIM BAUKHOLA, CHANDIBARI, MINAKHAN, NORTH 24 PARGANAS, West Bengal
PIN Code: 743502
Business Category: Electronics
GSTIN: 19IHKPM0554C1Z9

Throughout these Terms, the words “we,” “us,” “our,” and “TrendivaMart” refer to the operator of trendivamart.com. The terms “you,” “your,” “customer,” or “user” refer to any person accessing the website or purchasing products from us.

2. Acceptance of Terms

By using trendivamart.com, you confirm that you have read, understood, and accepted these Terms & Conditions, along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other applicable policies published on the website.

If you do not agree with any part of these terms, please discontinue using the website and do not place an order.

We reserve the right to update, modify, or replace these Terms & Conditions at any time. Changes become effective when published on the website. Customers are encouraged to review this page periodically.

3. Eligibility

You must provide accurate information while using our website or placing an order. By purchasing from TrendivaMart, you confirm that the information provided by you is complete and correct.

If you are under the legal age required to enter into a purchase agreement in your jurisdiction, you should use our website only with the involvement and supervision of a parent or legal guardian.

We reserve the right to refuse service, cancel an order, or restrict access where we reasonably believe that a user has violated these Terms or provided false information.

4. Product Information

TrendivaMart sells electronics and related products through its online store. We make reasonable efforts to ensure that product descriptions, specifications, images, prices, colors, dimensions, and other information displayed on the website are accurate.

However, minor variations may occur due to:

  • Different screen settings and display resolutions.

  • Manufacturer updates or packaging changes.

  • Lighting and photography conditions.

  • Product availability and batch variations.

  • Typographical or technical errors.

Product images may be used for illustrative purposes. Customers should carefully review the product title, specifications, description, included accessories, and other information before ordering.

5. Product Availability

All products are subject to availability. Displaying a product on our website does not guarantee that the product will remain available until checkout or delivery.

If a product becomes unavailable after an order is placed, we may contact you regarding an alternative, revised delivery arrangement, or cancellation and applicable refund.

We reserve the right to limit the quantity of products purchased by an individual customer or household where necessary.

6. Prices and Taxes

Product prices are displayed on the website and may change without prior notice.

Where applicable, taxes and other charges will be displayed during the checkout process or incorporated into the listed price as required by applicable law.

We make reasonable efforts to maintain accurate pricing. However, if a significant pricing error occurs because of a technical, typographical, or system error, we reserve the right to cancel the affected order and provide an appropriate resolution.

Shipping or other applicable charges may vary depending on the order, location, delivery method, or promotional offer.

7. Orders

When you place an order through trendivamart.com, you are making a request to purchase the selected products.

An order confirmation may be sent to your registered email address, phone number, or other contact details. An order confirmation does not necessarily constitute final acceptance of the order if verification is still required.

We reserve the right to accept, reject, modify, or cancel an order for legitimate reasons, including:

  • Product unavailability.

  • Incorrect or incomplete customer information.

  • Pricing or listing errors.

  • Suspected fraudulent transactions.

  • Repeated failed delivery attempts.

  • Unreasonable bulk or suspicious orders.

  • Violations of these Terms & Conditions.

If an order is cancelled after payment has been received, any eligible refund will be processed according to our applicable refund policy.

8. Customer Information

Customers are responsible for providing accurate delivery information, including:

  • Full name.

  • Complete address.

  • PIN code.

  • Mobile number.

  • Email address where required.

TrendivaMart will not be responsible for delays, failed deliveries, or additional delivery attempts caused by incorrect or incomplete information supplied by the customer.

Please verify your information carefully before completing checkout.

9. Payment

We may provide multiple payment methods depending on availability, including online payment and Cash on Delivery where offered.

Customers must provide valid payment information and authorize the transaction when using online payment facilities.

For Cash on Delivery orders, customers may be required to confirm their order through phone, SMS, email, or another verification method.

We reserve the right to cancel or restrict payment methods for suspicious, fraudulent, or repeatedly refused orders.

10. Cash on Delivery

Where Cash on Delivery is available, the customer agrees to accept and pay for the order at the time of delivery.

Customers should not place Cash on Delivery orders unless they genuinely intend to receive the products.

Repeated refusal of legitimate COD orders, providing false contact information, or deliberately causing failed deliveries may result in restrictions on future COD purchases.

11. Shipping and Delivery

Orders are shipped to eligible serviceable locations based on the information provided during checkout.

Estimated delivery times may vary depending on:

  • Destination.

  • Courier availability.

  • Product availability.

  • Weather conditions.

  • Public holidays.

  • Transportation delays.

  • Regional restrictions.

  • Other circumstances outside our reasonable control.

Delivery estimates are not guaranteed unless specifically stated otherwise.

Once an order has been dispatched, customers may receive tracking information where available. Customers should monitor their shipment and remain available to receive the package.

12. Delivery Inspection

Customers are encouraged to inspect the package at the time of delivery for visible signs of damage or tampering.

If the package appears seriously damaged or tampered with, the customer should follow the courier's applicable procedure and contact TrendivaMart as soon as possible.

For electronic products, customers should preserve the original packaging, accessories, invoices, manuals, labels, and other materials until they are satisfied with the product.

13. Returns and Refunds

Returns, replacements, exchanges, and refunds are subject to our Return & Refund Policy published on trendivamart.com.

Eligibility may depend on the product category, condition of the product, reason for return, time period, and other applicable requirements.

Products returned without authorization, damaged through customer misuse, modified, repaired by an unauthorized person, or returned without required accessories may not qualify for return or replacement.

Customers should contact us using the details provided on our website before sending any product back.

14. Electronics and Warranty

Certain electronics may include a manufacturer's warranty, seller warranty, or no warranty depending on the individual product listing.

Where a warranty is offered, its duration, coverage, exclusions, and claim procedure will be governed by the applicable warranty terms.

Warranty coverage generally does not extend to damage caused by misuse, accidents, liquid exposure, unauthorized repair, physical damage, improper installation, electrical issues, or normal wear and tear unless specifically covered by the applicable warranty.

Customers should review the product listing and warranty documentation before purchase.

15. User Responsibilities

When using our website, you agree not to:

  • Provide false or misleading information.

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Interfere with website security or functionality.

  • Introduce malicious software or harmful code.

  • Copy or misuse website content without permission.

  • Attempt fraudulent purchases or payment activities.

  • Abuse promotional offers.

  • Impersonate another person or business.

  • Use automated systems to interfere with website operations.

  • Place orders with no genuine intention of receiving them.

We may restrict or terminate access where we reasonably believe these rules have been violated.

16. Intellectual Property

Unless otherwise stated, the website design, logo, brand name, graphics, photographs, text, product content, layout, icons, and other original materials displayed on trendivamart.com are owned by or licensed to TrendivaMart and are protected by applicable intellectual property laws.

You may access the website for personal and lawful shopping purposes. You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.

Third-party trademarks, logos, and product names remain the property of their respective owners.

17. Promotions and Discounts

From time to time, TrendivaMart may offer promotional discounts, coupons, limited-time offers, bundle deals, or other campaigns.

Promotions may have specific eligibility requirements, validity periods, product restrictions, quantity limits, or other conditions.

Unless expressly stated, promotional offers cannot be combined with other offers and may be withdrawn or modified without prior notice.

We reserve the right to cancel promotional benefits obtained through misuse, fraud, duplicate accounts, or technical errors.

18. Website Accuracy

We aim to keep the information on trendivamart.com current and accurate. However, we do not guarantee that every piece of information will always be complete, current, error-free, or uninterrupted.

Website content may be updated, corrected, changed, or removed at any time.

Temporary interruptions may occur due to maintenance, technical problems, hosting issues, network problems, or circumstances beyond our reasonable control.

19. Third-Party Services

Our website may use third-party services such as payment processors, logistics providers, analytics services, communication services, technology providers, or other service partners.

Your use of certain third-party services may be subject to the third party's own terms and privacy practices.

TrendivaMart is not responsible for the independent policies or practices of third-party service providers except to the extent required by applicable law.

20. Limitation of Liability

To the maximum extent permitted by applicable law, TrendivaMart will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of the website or products, except where such liability cannot lawfully be excluded.

This may include losses resulting from website interruptions, third-party service failures, delivery delays, or circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.

21. Force Majeure

TrendivaMart will not be responsible for delays or failure to perform obligations caused by circumstances beyond reasonable control.

Such circumstances may include natural disasters, floods, fires, epidemics, government restrictions, strikes, transportation disruptions, internet or infrastructure failures, courier disruptions, war, civil disturbances, or other extraordinary events.

Where reasonably possible, we will attempt to communicate significant delays and resume normal operations as soon as practical.

22. Privacy

Your use of trendivamart.com may involve the collection and processing of personal information necessary to operate our online store, process orders, communicate with customers, arrange delivery, provide customer support, and meet legal obligations.

Please review our Privacy Policy for information regarding how personal data is handled.

23. Fraud Prevention

TrendivaMart may conduct reasonable verification procedures to protect customers and the business against fraudulent transactions.

We may request confirmation of certain order details where necessary. Suspicious orders may be held, cancelled, or restricted where reasonably required for security or fraud prevention.

We may also restrict future orders where there is evidence of repeated fraudulent activity or misuse of our services.

24. Customer Support and Complaints

If you have questions, concerns, complaints, or problems relating to an order, product, delivery, payment, or website service, please contact us.

Email: trendivamart939@gmail.com
Phone: 9749166939

When contacting us about an order, please provide relevant information such as your order number, registered mobile number, product name, and a clear description of the issue.

We will make reasonable efforts to review and resolve customer concerns within an appropriate period.

25. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from or relating to the use of trendivamart.com, purchases, or these Terms will be subject to the jurisdiction of the competent courts having appropriate jurisdiction, subject to applicable law.

26. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally permitted.

The remaining provisions will continue to remain effective.

27. Entire Agreement

These Terms & Conditions, together with our other applicable website policies, constitute the terms governing your use of trendivamart.com and your purchases from TrendivaMart.

Any additional terms applicable to a particular product, promotion, service, or transaction will also apply where expressly communicated.

28. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our business, website, products, services, legal requirements, or operational practices.

The updated version will be published on this page with the revised effective date. Your continued use of the website after the updated terms are published constitutes acceptance of the revised terms, to the extent permitted by applicable law.

29. Contact Information

For questions regarding these Terms & Conditions, please contact:

TrendivaMart
Website: trendivamart.com
Email: trendivamart939@gmail.com
Phone: 9749166939
Address: PASCHIM BAUKHOLA, CHANDIBARI, MINAKHAN, NORTH 24 PARGANAS, West Bengal – 743502
Business Category: Electronics
GSTIN: 19IHKPM0554C1Z9

Thank you for choosing TrendivaMart.